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Veja condor 23/29/2024 Equally, if your item is deemed unfit for return, we will contact to outline the reasons why. Once your items have been received and deemed eligible for return, you will receive notification via email. If you wish to return an item, please email us at and await a follow-up email with returns instructions. If you are unsure of whether or not your purchase is eligible for refund, please contact us via email at a return request: These items include socks, some items of apparel and any open cleaning products. Removal of the tags may result in you request for a refund being rejected. We strongly advise that shoes are tired on carpet or another clean surface within in the home prior to wearing out to ensure the look and fit of the shoe is as desired.Īny original tags must still be attached to the shoes. Try on shoes in a clean, indoor environment: If this is the case, you will be notified via email. Items that have been used, worn or soiled in any way will not be eligible for return. Goods must be returned in the original, re-saleable condition:Īll return goods must be in returned in their original, re-saleable condition. The return period begins upon receipt of the delivery. Items returned after the 14-day return period will not be accepted. The valid returns period is 14 days for UK and International customers. 14-Day return period for UK and International customers:
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